Project summary

50, 70 special transport drivers (TTAE) will get better at serving people with disabilities (PwD) through this project. It pairs an accessible e-learning platform with in-person training on disability inclusion, safety procedures, and how to handle passengers with disabilities safely.

This project is about making transport services better and safer for 1,500, 3,000 people with disabilities in Bogotá and Soacha, Colombia.

What are the project’s goals, and how will you achieve them?

We will work toward these goals by:

- Creating an accessible e-learning platform with theoretical and practical modules on disability inclusion, accessibility standards, and individualized passenger care.

- Providing in-person training to 50–70 drivers from 3–5 partner MIPYME transport companies. The training will include practical simulations and certification in the relevant protocols.

- Supporting partner companies as they put monitoring procedures in place and work to maintain service quality over time.

- Working with Movilízate and partner TTAE companies, which will contribute 30% in kind through staff time, vehicle access, and operational infrastructure.

By combining flexible online learning with practical, local training, the project is designed to help companies put what drivers learn into practice and sustain it in their operations.

How will you know whether the project has worked?

We will track progress throughout the project using measurable indicators.

Participation and learning

- At least 80% of trained drivers—56–60 out of a group of 70—will complete the e-learning course and score at least 75% on the proficiency assessment.

- At least 80% of drivers will show improvement in disability inclusion competencies, based on pre- and post-training assessments.

Service quality

- At least 80% of people with disabilities who use the service will report an improvement in the quality, safety, and dignity of their experience, based on a post-project survey.

Long-term capacity

- Each of the 3–5 partner companies will document and put into practice procedures for monitoring driver performance.

- All partner companies will sign agreements committing to maintain training standards for new hires after the project.

We will use platform access logs, competency assessments, passenger satisfaction surveys, company audits, and signed commitments to collect this information.

How will the funding be used?

Total budget: USD 14,285–28,571 (approximately COP 50–100 million)

Minimum scenario: USD 14,285

Budget item Amount (USD) Description

E-learning platform development $3,500 Platform design, learning modules, interactive content, three-month hosting license, and accessibility features

In-person training and facilitation $4,200 Trainer fees, materials, logistics in Bogotá and Soacha, and certification

Technical support for partner companies $3,000 On-site support to 3–5 companies, protocol development, and implementation monitoring

Monitoring and evaluation $2,000 Baseline assessment, progress tracking, final evaluation, and impact measurement

Operational costs $1,585 Project coordination, communications, local transport, and administrative support

Total $14,285 Fully allocated

Co-financing (30%): USD 6,120. Movilízate and partner TTAE companies will provide this contribution in kind through staff support, vehicle access, office space, and operational infrastructure.

Maximum scenario: USD 28,571. This would expand the project to 100 drivers and 5–10 companies, extend implementation to four months, and increase the monitoring, evaluation, and sustainability work.

Who is on the team, and what experience do you have with similar projects?

Project Coordinator — A professional with more than five years of experience designing and delivering disability inclusion initiatives in urban mobility and social services. The coordinator has led two previous initiatives that served more than 800 people, with documented results.

E-learning Technical Specialist — A systems engineer with experience developing accessible digital platforms. The specialist has deployed e-learning solutions for more than 500 technical education users, with completion rates above 85%.

Training and Capacity Facilitator — A disability inclusion specialist with practical experience in adapted transport services. The facilitator is a certified trainer with experience helping transport professionals deliver inclusive services.

Monitoring and Evaluation Lead — A social impact evaluation professional who specializes in SMART indicators and real-time performance tracking. The lead has contributed to more than four donor-funded projects with documented outcomes.

Track record, 2022–2024

- Delivered two multi-month disability inclusion training programs, each with verified adoption rates above 75%.

- Launched an accessible e-learning platform used by more than 500 people, with average engagement of 82%.

- Built institutional partnerships with more than eight MIPYME transport companies to support technology transfer.

- Earned certification in social development project quality standards, verified by independent assessors.

What could cause the project to fail, and what would the consequences be?

1. Low use of the platform

- Possible cause: Drivers may be reluctant to use new technology or may face difficulties with the platform.

- Possible consequence: The project could fall short of its 80% completion target, reducing the value of the training investment.

- How we will address it: Keep the platform intuitive, provide in-person support and a technical helpdesk, and introduce it in phases with support from peer champions.

2. Driver turnover

- Possible cause: Staff turnover in the transport sector and competing work demands.

- Possible consequence: Trained drivers may leave, taking their knowledge with them.

- How we will address it: Work with companies on formal employment agreements and incentive programs, and offer refresher training for replacement drivers.

3. Limited commitment from partner companies

- Possible cause: Companies may give cost concerns greater priority than service quality.

- Possible consequence: Monitoring procedures could be dropped after the project, reversing some of the progress made.

- How we will address it: Secure signed commitments, monitor implementation regularly, and link incentives to service quality measures.

4. Insufficient co-financing

- Possible cause: Partner companies may face financial constraints or competing budget priorities.

- Possible consequence: The project may need to reduce its scope, which could affect service quality.

- How we will address it: Obtain letters of commitment early, identify contingency funding, and plan a phased implementation.

We estimate the overall risk of failure at below 15%, based on the partnerships already developed, the team’s experience, and a scope designed around available resources.

How much money have you raised in the last 12 months, and from what sources?

USD 0 in external funding.

We have not received external funding in the past 12 months and are not currently participating in a fundraising round. To date, all project development and progress have been funded through our own resources.